Policies

THIS PAGE IS CURRENTLY BEING UPDATED. 

Listed below are our policies to view online. If you require any further information, then please see a member of staff.

Admissions-Fees-Collection-of-Fees-and-Payment-Policy

adverse-weather-policy

Allegation-Policy

Behaviour-management-Bullying-and-Exclusion-Policy

Complaints-Procedures.doc

Equality-Diversity-Opportunities-Racial-Harassment-Policy-

Escorting-children -policy

http://www.healingnursery.co.uk/wp-content/uploads/2025/08/Exclusion-for-Illness-Table-June-2025.docx

Fire-Drill-Emergency-Procedures-includes-lock-down-2024.doc

First-Aid-and-Medical-Response-Procedures-

Food Hygiene and Food Management

Health and Hygiene Procedures

Health and Safety Policy

https://www.gov.uk/government/publications/the-complete-routine-immunisation-schedule/complete-routine-immunisation-schedule-from-1-july-2025

local-offer with SEN

Managing Medicines_

Personnel-policy

Risk Assessment Policy

Safeguarding Policy

Safety-Practice-Procedures

SEN-policy-

Transition-Policy.doc 

   Complaints Procedures

The setting’s aim is to provide the highest quality care for all children.  We aim to offer a welcome to each individual child and family and to provide a warm and caring environment within which all children can learn and interact.

We have a Complaints procedure in place, and we shall do our best to resolve any issues you should have. Your child’s key person is your first point of contact should you have any issues you want to discuss alternately you can arrange to see Helen Donlan the nursery manager/owner or our Deputy, Joanne Taylor.

We believe children and parent/carers are entitled to expect courtesy and prompt, careful attention to their needs and wishes. Our intention is to work in partnership with parents/carers and the community generally and we welcome suggestions on how to improve our setting at any time. Please see our Complaints procedures on this website for full details.